Shipping & Returns

Shipping Policy

How will you get my order to me?

We partner with some of South Africa's leading courier companies. They will deliver your order directly to you. Please make sure that all the address and contact details you've provided us are correct to ensure they can get to you quickly! Please note, we cannot deliver to PO Box addresses as someone needs to sign for the order.

Also we have a second delivery option (DSV LOCKER) which is delivery to a locker near you, mainly at all Engen one stop garages. 

Return & Exchange Policy

Can I return my order?

As coffee beans are a perishable product, we cannot accept returns because coffees are not to your taste or if you simply changed your mind. However, in the unlikely event of a quality issue, please contact us with details and we will arrange for a replacement. We may require a sample and/or photos first to confirm the nature of the issue.